GriffinGuardGriffinGuardGRIFFINGUARD

Privacy Policy

Last updated: April 1, 2026

1. Introduction

GriffinGuard Inc. ("GriffinGuard", "we", "our", or "us") operates the GriffinGuard platform, including the website at griffinguard.io and all associated services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access the Service. Please read it carefully.

2. Information We Collect

We may collect the following categories of information:

  • Account information — name, email address, and password when you register for an account.
  • Usage data — IP addresses queried through the Service, API request logs, feature usage, and timestamps.
  • Device and connection data — your IP address, browser type, operating system, and referring URLs when you visit our website.
  • Payment information — billing details processed by our payment processor.
  • Communications — messages you send us via email or support channels.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service.
  • Process transactions and send related information, including purchase confirmations and invoices.
  • Respond to your comments, questions, and requests.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Monitor and analyse usage and trends to improve your experience with the Service.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Comply with legal obligations.

4. Legal Bases for Processing (EEA / UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases: performance of a contract (to provide the Service), legitimate interests (to improve the Service and prevent abuse), compliance with a legal obligation, and, where required, your consent.

5. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Service providers — third parties that perform services on our behalf, such as cloud hosting, payment processing, and analytics.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you beforehand.
  • Legal requirements — when required by law, court order, or governmental authority.

6. Data Retention

We retain personal data for as long as necessary to provide the Service and fulfil the purposes described in this policy, unless a longer retention period is required by law. API request logs are retained for 90 days. Account data is retained until you delete your account, after which it is purged within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data in transit is encrypted using TLS 1.2 or higher. Despite these measures, no security system is impenetrable; we cannot guarantee the absolute security of your data.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing activities.
  • Data portability (receive your data in a structured, machine-readable format).
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@griffinguard.io.

9. International Transfers

GriffinGuard operates globally. Your information may be transferred to and processed in countries other than your country of residence. Where required, we rely on Standard Contractual Clauses or other lawful transfer mechanisms to protect your data.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of the Service after such changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@griffinguard.io.